Shipping policy
Shipping Policy
Order Processing
All orders are processed after payment confirmation. Orders are typically prepared within 2–3 business weeks depending on product availability and order volume.
Custom or made-to-order items may require additional preparation time due to the detailed handcrafted work involved.
Domestic Shipping
We offer shipping across Pakistan through reliable courier services. Delivery usually takes 3–7 business days after the order has been dispatched.
Delivery times may vary depending on the customer’s location and courier operations.
International Shipping
We also ship internationally for customers outside Pakistan. International shipping generally takes 7–15 business days, depending on the destination country and shipping service.
Customers are responsible for any custom duties, taxes, or import charges required by their country.
Urgent Shipping
For customers who require their orders urgently, we offer priority shipping options where possible.
Customers requesting urgent delivery should contact our team before placing the order to confirm availability and processing time. Additional shipping charges may apply for urgent or express deliveries.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation along with tracking information when available.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to courier services, customs procedures, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.
Order Tracking
Customers can request tracking information by contacting our support team and providing their order number.
Contact Us
For any shipping inquiries, please contact our support team using the contact details provided on our website.