Terms of service

Terms of Service

1. Overview

This website is operated by Ikhlas. Throughout the site, the terms “we”, “us”, and “our” refer to Ikhlas. By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service.

These terms apply to all users of the website including customers, vendors, and visitors.

2. Use of Our Website

By using this website, you confirm that you are at least the legal age in your country or have permission from a parent or guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose.

3. Products and Services

We make every effort to display our products accurately. However, due to lighting, screen settings, and the handcrafted nature of traditional garments, slight variations in color, embroidery, or fabric may occur.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Orders

All prices listed on the website are subject to change without notice. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

Orders placed using manual payment methods will only be processed after payment confirmation.

5. Payment Methods

Our store may offer various payment methods including manual bank transfer, cash on delivery, or other available options. Customers are responsible for completing payment according to the instructions provided at checkout.

6. Shipping and Delivery

Delivery times may vary depending on location, order preparation, and courier services. We are not responsible for delays caused by shipping companies, customs, or circumstances beyond our control.

7. Returns and Exchanges

Returns and exchanges are handled according to our Return Policy. Customers must follow the conditions stated in that policy when requesting returns or exchanges.

8. Intellectual Property

All content on this website including images, designs, logos, and text belongs to Ikhlas and is protected by intellectual property laws. Unauthorized reproduction or use of our content is prohibited.